I was aware of the discrepancy in the high RTT being reported from previous versions of RTOP. Just make sure to use the latest CU release of RTOP.Īlso for the high roundtrip time there is a fix in version 2.5. We are actively working on closing down that feature gap in the future. There is a feature gap in the QoE report that you are looking at between the Skype/Lync client and RTOP client.
#Skype international calls bad quality full
Users within the site who are full desktop clients and call each other show perfect performance.Ĭan anyone provide assistance in reading the SfB reports or have knowledge with resolving poor performance when using Citrix HDX?Īs the media is coming from the client, I'm assuming no firewall rules need to be setup from the Citrix servers and I don't need to add the Citrix server FQDN's into the EDGE hosts file. Onto the audio stream and the actual poor performance.
The caller A/V EDGE server is also blank? Looking at a call from a full Desktop Client to full Desktop client, both sides have an A/V EDGE server shown. Looking at the left hand side column (the Citrix HDX user), it shows Caller Link Speed as 0 kbps where as the full desktop client shows link speed as 1000000 kbps. They have the full HDX plugin so the caller endpoint is the user's PC (which indicates the media is coming from the PC rather than the server which is what should give it better performance). I'm looking at the Call Detail Report where a user on Citrix is calling a user on the same subnet.
Looking at some reported issues regarding poor quality when users are using Citrix.
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